NEWS

Questions and Answers
2023-03-09

FAQ1.jpg



Recently we have seen a surge in orders and more and more questions from our customers. Here we selected a few recent customer attention to the higher problem for you to explain.


Q: Why some customers often encounter scammer?

Answer: Due to the fierce competition in the steel market at present, some suppliers deliberately attract customers to confirm orders through very low quotations in order to get orders. Once the order is confirmed, it will bring endless trouble to the customer.

Therefore, the most fundamental reason is that the customer chose an unreasonable offer.

 

Q: Why do customers say other people's prices are lower than ours for the same product?

A: Let' wait and see if they will arrange to delivery for you after receive your payment; Or, if there is a serious after-sales problems, will they actively solve it?

 

Q: What are the advantages of choosing us over picking up the goods directly from the factory?

A: Contact the factory directly to order, in the factory end seems to belong to the individual; Individual customers do not have the price advantage to take the goods, and in the logistics after-sales process, individual customers do not have sufficient protection;

And we are the first level agent of many well-known State-Owned steel mills, taking more than one million tons of goods every year, so we have the lowest bargaining advantage in the market, and also equipped with a complete logistics supply and after-sales service chain, can bring you one-stop ordering experience.

Previous page:About Carbon Tube